Workforce diversity is the difference between the members of the organisations. It is the characteristic that makes one employee different from other employees. Management of these diversities includes the creation of such organisational climate which encompasses this diversity and uses this variety as its competitive advantage. It is a valuable asset for the organisation because it helps in surviving in the competitive global world. Diversity is found at two levels
Surface Level: These are the differences that are superficial such as gender, age etc. They do not share the perspective of the employees.
Deep Level: These are the variances in the work performances, personality, value of the workforce which determines the similarity between people in due course of time when they learn about each other.
Features of Workforce Diversity:
- It enforces the creation of an environment where heterogeneous groups work together in order to achieve organisational goals. Workforce diversity ensures that there is no discrimination in the organisation.
- It encourages people to work to their best political while being different. It helps the organisation in dealing with a diverse market.
- There is better decision-making as there is harmony and no discrimination in the organisation.
- Proper management of workplace diversity ensures better relations in the organisation. It helps in reducing labour turnover and best people stay with the organisation.